In BrandMentions, team collaboration is built around a shared workspace where you can invite teammates, control what they can access, and work together on the same brand monitoring projects and reports.
Instead of everyone working in separate tools or exports, BrandMentions gives your team one centralized hub for:
Monitoring mentions
Analyzing performance
Building and sharing reports
Core collaboration features in BrandMentions
1. Centralized Team Members dashboard
The Team Members (or equivalent) dashboard is your main control center for collaboration. From here you can:
Invite new team members by email
See a list of all active members in your account
View each member’s role and status
Update or remove access when roles change
This centralized view makes it easy to keep your workspace organized and ensure that the right people have access to the right data.
2. Flexible, role-based access control
Not everyone on your team needs the same level of access. BrandMentions uses roles to define what each user can see and do.
You can:
Use default roles such as Standard User
Create custom roles to match your organization’s structure
Decide who can:
Manage projects
Edit settings
View or edit billing
Access advanced features
Role-based permissions help you:
Protect sensitive data
Prevent accidental changes
Align access with each person’s responsibilities
3. Granular project-level permissions
Beyond roles, you can control access at the project level.
This is especially useful for:
Agencies managing multiple clients
Enterprises with different brands, regions, or business units
For each team member, you can:
Choose which specific projects they can access
Limit some users to only their client or region
Optionally auto-grant access to future projects, which makes onboarding new teammates faster
This ensures that people only see the projects that are relevant to their work, keeping your workspace focused and secure.
4. Shared workspace for projects and reports
Once a user has access to a project, they work in a shared project workspace with the rest of the team. Everyone with access can:
See the same mentions feed
Apply and reuse the same filters and saved views
Collaborate on reports and scheduled email reports
Work from a single source of truth instead of separate files or screenshots
This reduces duplication and confusion and makes it clear that the team is working from one consistent dataset.
Why collaboration in BrandMentions matters
By combining team management, roles, project permissions, and shared workspaces, BrandMentions helps you:
Break down silos between teams and clients
Keep access secure and organized
Make sure everyone is aligned on the same data and insights
Scale your brand monitoring efforts without losing control
In short, BrandMentions is designed to be a central collaboration hub for brand monitoring so your team can focus less on juggling tools and more on responding to what really matters.