BrandMentions lets you control who can see what and who can do what inside your account.
You can assign:
Roles to define a user’s general access level
Permissions to fine tune what each user is allowed to do
A clear roles and permissions setup keeps your workspace secure, focused, and efficient.
How to assign roles and permissions
You can assign roles and permissions in two main situations:
When you invite a new team member
When you edit an existing team member
Assigning roles and permissions when inviting a new team member
Open the Invite a team member modal
Go to Team Members in the left sidebar
Click + Add member
Select a User Role
In the User Role dropdown, choose the role you want to assign
For example, Standard User or administrator or custom roles
Fine tune individual permissions (optional)
Scroll to the Permits section
Use the toggle switches to adjust access for this specific user
You can override the default role settings for:
Create Project
Mentions
Analytics
Other available sections
Complete the invite
Configure project access as needed
Click Send Invite
The new team member will join with the role and permissions you configured.
Editing roles and permissions for an existing team member
Go to Team Members
In the left sidebar, click Team Members
Find the user you want to update
Locate them in the list
Click the Edit icon next to their name
Change their role
In the User Role dropdown, select a different role if needed
Adjust individual permissions
In the permissions area, turn on or off specific permissions for this user
This lets you keep the role as a base, but still customize access for special cases
Save your changes
Roles vs. Permissions: What is the difference?
Before you start configuring access, it helps to understand the two key concepts.
Roles
Roles are pre-defined collections of permissions.
You can think of a role as an access template:
Instead of manually turning individual permissions on or off every time
You assign a role, which automatically applies a set of permissions
BrandMentions includes at least one default role, such as Standard User, and you can also choose between custom or administrator roles.
Permissions
Permits are the specific actions a user is allowed to perform in BrandMentions.
Examples include:
Create projects
View mentions
Access analytics
Manage reports
Change account or billing settings
BrandMentions provides a set of granular permission toggles that you can turn on or off for each user.
The updated role and permissions take effect for that user as soon as you save.
By using roles as templates and permissions for fine tuning, BrandMentions lets you build a secure, efficient, and easy to manage collaboration environment, where every user has exactly the access they need, and nothing more.