BrandMentions lets you create custom roles so each person in your team has exactly the access they need, no more and no less. Instead of giving everyone the same "Standard User" access, you can define roles for your teammates, each with its own permission set. This keeps your workspace secure, clear, and efficient.
Step 1: Open the Team Members section
Sign in to your BrandMentions account.
In the left sidebar, click Team Members.
This opens your central area for managing users, roles, and project access.
Step 2: Invite or edit team member
In the upper right corner of the Team Members page, click Add/edit member.
The Invite/edit a team member form will appear.
Step 3: Complete the team member details
Fill in the following fields for the new user:
First name and Last name
Enter the team member's full name.
E mail address
Provide a valid email address. The invite will be sent to this address.
User role
Choose one of the available roles, for example:Administrator
Standard User
Custom
The selected role controls the default access level for this team member.
Project
Select one or more projects that the user should be able to access.
Auto access to future projects
Turn on this option if you want the user to automatically gain access to all new projects you create in the future. This is useful for core team members, managers, or owners who work across every brand or client.
Once all fields are set, send the invitation or save the changes. The Team Members section in BrandMentions is where you manage user access, roles, and permissions across all your projects. This is especially useful for collaboration in teams, agencies, and enterprise accounts that handle multiple brands or clients.