The BrandMentions AI Assistant uses your project data only to answer your questions, keeps it private to your account, and protects it with strong security and compliance standards. Your data stays your data.
How the AI Assistant uses your data
The AI Assistant needs access to your BrandMentions project data so it can give relevant, data based answers. That access is controlled, limited, and privacy focused.
1. Your data is used only to answer your questions
When you ask a question, the AI Assistant:
Looks at the data inside your BrandMentions project
Selects the relevant mentions, metrics, or reports
Generates an answer based on that data
Your data is not used for advertising, profiling, or any purpose outside of providing answers to you and your team.
2. Your data is not used to train the global AI model
This is a key point for privacy:
Your project data is not used to train the core AI model that powers the Assistant
The model is trained on separate, anonymized datasets
Your proprietary data is never shared with other BrandMentions customers
This means insights from your account stay inside your account.
3. Your data remains your property
You always keep full ownership of your data:
BrandMentions acts as a processor of your data
The AI Assistant is a tool that helps you analyze and understand that data
You can control and manage your project data according to your policies and legal requirements
BrandMentions allows you to use the AI Assistant with confidence. You get powerful insights from your data, while keeping that data safe, secure, and under your control at all times.