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How Can I Integrate AI Insights Into My Marketing or PR Workflow?

Updated over a month ago

BrandMentions AI insights are not just “nice to know”. They can directly power better campaigns, smarter PR, and stronger reputation management, if you plug them into your daily workflow.

Think of a simple loop:

  1. Discover with AI

  2. Analyze with your expertise

  3. Act in your marketing and PR work

  4. Measure with analytics

Repeat this loop and your work stays continuously data driven.

Step 1: Discover with AI

Use BrandMentions AI features to find what matters:

  • AI Assistant for questions like:

    • “What are the most common questions people ask about our brand?”

    • “What topics get the most engagement around our industry?”

  • AI Analysis for:

    • Main themes and topics

    • Sentiment and emotion drivers

    • Spikes, anomalies, and key influencers

This gives you a live picture of your audience, your campaigns, and your competitors.

Step 2: Analyze with your expertise

AI tells you what is happening. You decide why it matters.

Ask yourself:

  • Does this insight support or contradict our current strategy?

  • Is this a risk, an opportunity, or simple noise?

  • Which team should care most: marketing, PR, product, or support?

Turn AI outputs into clear findings, for example:

  • “People are confused about pricing details.”

  • “Our latest campaign is praised for tone, but not driving intent.”

  • “Competitor X is getting credit for features we also have.”

Step 3: Act in your marketing and PR workflows

Here is how to plug AI insights into real work.

Content and social strategy

  • Use AI insights on common questions and topics to create:

    • Blog posts and landing pages

    • FAQ content and help center articles

    • Social posts that answer real user questions

PR and outreach

  • Use AI to find journalists, influencers, and outlets that shape the conversation.

  • Pitch stories and angles based on trending topics and data from BrandMentions.

Crisis and reputation

  • Use emotion and tone insights to spot spikes in anger or frustration.

  • Craft PR statements, social responses, and FAQs that address real concerns.

Campaign planning

  • Analyze past campaigns with AI to see what worked and what failed.

  • Use those learnings to shape timing, channels, and messages for the next campaign.

Step 4: Measure with analytics and repeat

After you act:

  • Use standard analytics in BrandMentions to track:

    • Mentions volume

    • Sentiment and emotion changes

    • Channel performance and share of voice

  • Run AI Analysis again to see if:

    • Complaints decreased

    • Positive themes grew

    • Your topics and campaigns show up more often

Close the loop, then start a new cycle with fresh AI insights.

By consistently running Discover → Analyze → Act → Measure, AI insights become a natural, reliable part of your marketing and PR workflow, not an occasional extra.

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