At BrandMentions, the security of your data and account information is a top priority. You trust us with valuable brand and customer data, and we work hard to keep it safe from unauthorized access, use, or disclosure.
BrandMentions security at a glance
BrandMentions uses a multi layer security strategy that includes:
Encryption in transit and at rest
Secure cloud infrastructure on Amazon Web Services (AWS)
Strong password hashing and secure token management
Strict internal access controls and security training
Regular security reviews and audits
Compliance with major data privacy regulations such as GDPR and CCPA
These layers work together to protect your BrandMentions account and data.
How we protect your credentials and tokens
Here are some of the key security measures we have in place to protect your login credentials, API keys, and session tokens.
Security measure | Description |
Password hashing | We never store your password in plain text. Instead, we use a strong one way hashing algorithm (such as bcrypt) to convert your password into a unique and irreversible string of characters. When you log in, the password you enter is hashed and compared with the hashed password in our database. Even if our database were compromised, your original password would remain protected. |
Secure token management | Your API key and session tokens are treated with the same level of security as your password. They are stored in a secure and encrypted format and are transmitted over an encrypted HTTPS connection. We also use internal monitoring to detect and prevent the unauthorized use of tokens. |
Transport Layer Security (TLS) | All communication between your browser and the BrandMentions platform is encrypted using Transport Layer Security (TLS). This helps ensure that your credentials, tokens, and other sensitive data are protected from interception while they are being transmitted over the internet. |
Data encryption and infrastructure security
Data encryption in transit and at rest
In transit: All data exchanged between your device and BrandMentions is protected with TLS encryption.
At rest: Sensitive data is stored in encrypted form on our servers so that it cannot be read without the proper decryption keys.
This combination protects your data both while it moves across the network and while it is stored.
Secure cloud infrastructure on AWS
BrandMentions runs on Amazon Web Services (AWS), a leading cloud provider with a strong security and compliance track record.
AWS provides:
Physically secured data centers
Network level protections such as firewalls and security groups
Intrusion detection and continuous monitoring
Regular third party security assessments
Building on AWS allows us to provide a stable, highly available, and secure environment for your BrandMentions projects.
Internal access control and security practices
Access to customer data inside BrandMentions is limited and controlled.
We use:
Role based access control
The principle of least privilege
Authentication and authorization checks for internal tools
Only authorized team members can access specific data, and only when that access is required to perform their role. Our staff receive ongoing training on data protection, privacy, and security best practices.
Security reviews and regulatory compliance
Regular security reviews
We regularly review our systems and code for potential vulnerabilities. This includes:
Internal security reviews
External assessments where appropriate
Continuous monitoring and alerting for suspicious activity
If we identify a potential issue, we investigate and remediate it as quickly as possible.
Data privacy regulations
BrandMentions is committed to respecting privacy and complying with relevant data
protection laws, including:
GDPR (General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
We collect and process data only for clearly defined purposes and provide controls that help you meet your own compliance obligations.
Your role in keeping your BrandMentions account secure
While we implement strong security measures, your actions also play an important part in keeping your account safe.
Here are some simple best practices:
Use a strong, unique password for your BrandMentions account.
Never share your login details with other people.
Be cautious of phishing emails or suspicious links that ask for your credentials.
Log out of your account on shared or public devices when you are finished.
Keep your browser and operating system up to date with the latest security patches.
By following these steps and using BrandMentions in a secure way, you help ensure that your data and account information remain protected.