There might be the case where you won’t get any results for your project.
This can happen for multiple reasons.
One of them would be that there are no mentions for the keyword you’re tracking. The topic/brand/query you’re tracking might not be very popular or is very new and didn’t get the chance to generate mentions in the past 30 days.
Another reason why you’re not getting results or you’re getting just a few can be related to the way you’ve set your project. Make sure that the monitored keywords are not misspelled.
Also, within the Mentions must contain any of these words and Exclude mentions that contain any of these words, check the words added there, as you might have narrowed the monitoring process too much.
Moreover, if you choose to get mentions from a specific source or country only, there might be no mentions on those specific sources only. In case you’ve selected only a few sources at the project creation, try to expand the search by adding even more countries or monitoring sources.
If you need help with the setup please contact us at email@example.com and we will be happy to assist you in fine-tuning your monitoring.