Go to your project, and click on the Smart Alerts icon from the left-side menu. Make sure you turn on the alerts notification. 

Then click on +New Alert and select the type:

  • All Alerts
  • Important Mentions
  • Positive Sentiment
  • Negative Sentiment
  • Linking opportunities for positive mentions
  • Create new segment

Choose the frequency and if you want spike alerts or not. 

Spike alerts are a special kind of notifications that  keep you notified when the number of mentions suddenly increases. This extra alert will be sent on top of all the other notifications you may receive for this segment. Use cases: Crisis management, campaign engagement and competitor monitoring

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