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How Can I Use the Full Text Search to Find Mentions?

Updated yesterday

The Full-Text Search feature in BrandMentions allows you to search for specific words, phrases, or topics across all your collected mentions, giving you complete flexibility and control over your data.

This functionality is essential for conducting ad-hoc analysis, exploring emerging topics, and quickly locating specific pieces of feedback without having to modify your project settings. Think of it as your own private search engine for all the mentions your project has collected.

How to Use Full-Text Search

Using the full-text search is a straightforward process designed for quick and efficient exploration of your data. You can perform a search in two ways:

  • either by using the search bar located at the top of the Mentions or Analytics page

  • or by applying it as an advanced filter for a more refined and targeted search experience.

Using the Search Bar

This bar is typically located at the top the Mentions or Analytics page.

  1. Enter Your Search Query
    Type the word, phrase, or topic you want to search for.

    • You can enter single words (for example, pricing), full phrases (for example, customer support experience), mentions URLs, domains, authors or any other mention snippet you need.

  2. Run the Search
    Press Enter or click the search icon to execute your search. The mentions feed will update automatically to show only the mentions that contain your chosen term or phrase.

Using Advanced Filtering

  1. Locate the Full-Text Search Filter
    In the right side of your Dashboard, find the Advanced Filters and find the one labeled “Full Text Search.”
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  2. Enter Your Search Query
    Type the word, phrase, or expression you want to find within your mentions.
    You can also use advanced search operators to refine your query:

    • AND to include multiple terms (e.g., marketing AND analytics)

    • OR to include either of two terms (e.g., “BrandMentions” OR “social listening”)

  3. Execute the Search
    The mentions feed will instantly refresh to display only the mentions containing your search terms.
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Tips and Best Practices

  • Explore new topics
    Use the Full-Text Search to test out potential new keywords before adding them to your long-term monitoring project. This helps you gauge relevance and activity around a topic.
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  • Find specific feedback
    Searching for terms related to features, campaigns, or product updates can help you quickly locate direct user feedback, even if those keywords weren’t part of your tracked terms.
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  • Identify emerging trends
    Use the search to discover recurring phrases or new discussions around your brand or industry. This can help you stay ahead of the curve on what audiences care about.
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  • Combine with filters
    Combine Full-Text Search with filters such as Sentiment or Source to add context to your results. For example, you can look for positive mentions of “new design” in news articles or blogs.
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  • Save useful searches
    If you perform the same full-text search regularly, consider saving the filter combination for quicker access later.

Conclusion: Find Any Mention Instantly

The Full-Text Search feature in BrandMentions gives you the flexibility to find exactly what you need, when you need it. By searching across all mentions, you can uncover new insights, identify patterns, and respond quickly to emerging conversations about your brand or industry.

When paired with BrandMentions’ advanced filtering options, the Full-Text Search becomes a powerful discovery and analysis tool, helping you turn unstructured data into actionable intelligence.

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