Mentions & Data Management
Covers how to view, filter, and manage all brand mentions across social, news, blogs, and forums. Includes tips for sorting, tagging, and saving important mentions.
45 articles
Mentions Overview
Get to know how mentions work in BrandMentions. Learn how your tracked keywords generate mentions, how they’re collected and categorized, and how to navigate your mentions feed for quick, accurate insights.
What Counts as a “Mention” in Brandmentions?
Why Are Mentions Important for Reputation Tracking and Analysis?
How Quickly Does Brandmentions Detect and Display New Mentions?
Why Does My Project Show Few or No Mentions?
Why Do I See Mentions That Don’t Contain My Tracked Keywords?
What Actions Can I Take On a Mention (Tag, Comment, Delete, BookMark, Etc.)?
How Are Mentions Ranked or Prioritized in My Feed?
Historical Data
Find how to extract and analyze historical mentions with BrandMentions
How Can I Access Historical Mentions for My Project?
How Far Back Can I View or Extract Data?
How Much Historical Data Does BrandMentions Store and Update?
Can I Request Older Data for a Specific Keyword or Topic?
Importing, Exporting & Managing Mentions
Learn how to import mentions, export reports or datasets, and organize your mentions efficiently
How Do I Import Mentions from an External Source into BrandMentions?
How Can I Export Mentions to Excel for Offline Analysis?
How Do I Delete Mentions from My Project?
How Many Mentions Can I Monitor per Project or Account?
What’s the Best Way to Manage a Large Number of Mentions Efficiently?
Why Do I see Mentions that Don't Include My Tracked Keywords?