If you need a break from your brand monitoring, you might not want to cancel your BrandMentions subscription completely. If you plan to come back soon and want to keep your projects and data safe, you might want to contact the team for better alternatives.
Can I pause my BrandMentions subscription?
Yes, you can request to pause your subscription, even if there is no visible “Pause subscription” button in your account.
BrandMentions does not offer a self serve pause toggle inside the app, but our team can manually pause your subscription for you on request. During the pause period:
You are not billed for the subscription
Your account is put on hold
Your projects and data are preserved so you can return later
When the pause ends, your subscription can be reactivated and you can continue from where you left off.
Alternatives to pausing your subscription
If pausing is not the best option for you, consider these alternatives:
1. Downgrade to a lower plan
If you want to reduce costs but keep access to BrandMentions:
Switch to a lower tier plan with smaller limits and a lower price
Keep your account active while paying less during quieter periods
2. Cancel and reactivate later
If you are sure you will not use the platform for a while:
You can cancel your subscription from the Subscription or Billing section
Later, you can reactivate by choosing a new plan when you are ready to return
Before canceling, always check what happens to:
Your saved projects
Your collected mentions
Any reports or settings you might want to use again
Need help deciding?
If you are unsure whether to pause, downgrade, or cancel, contact the BrandMentions support team. They can review your situation and help you choose the option that fits your budget and future plans best.