Plans, Billing & Usage Limits
Provides details about plan types, limits, usage, payments, upgrading or downgrading, payment methods, invoices, and managing your subscription cycle.
22 articles
Understanding Your Plan & Limits
Learn how to check your current plan, limits, and consumption
How Can I Check My Subscription Plan, Limits, and Current Usage?
What Does “Quota Limit Exceeded” Mean and How Can I Fix It?
How Are Quotas Calculated (Mentions, Projects, Keywords, etc.)?
Do My Account Limits Reset Monthly?
How Can I Upgrade My Plan to Get Higher Limits?
Does BrandMentions offer phone support?
Managing Your Subscription
Everything you need to know about how ou can upgrade or increase limits within your BrandMentions plan
How Do I Upgrade, Downgrade, or Change My Subscription Plan?
Can I Pause My Subscription Instead of Canceling It?
How Do I Cancel My Account or Delete My Data?
What Happens to My Projects After I Cancel My Plan?
How Can I Reactivate My Subscription After Cancellation?
Payments & Billing
See where to download invoices, which payment methods you can use, how to update billing details, what happens when a trial ends, how renewals work, and how to confirm a successful payment.
Where Can I Find and Download My Invoices?
What Payment Methods Does Brandmentions Accept?
Can I Change My Payment Method or Billing Information?
Will I Be Charged Automatically When My Trial Ends?
How Does Automatic Billing Work for Renewals?
Can I Get a Refund After Canceling My Subscription?
How Can I Verify if My Payment Was Processed Successfully?