Step-by-step guidance for new users: how to create a project, connect sources, set up alerts, and start monitoring mentions right away.
Covers how to view, filter, and manage all brand mentions across social, news, blogs, and forums. Includes tips for sorting, tagging, and saving important mentions.
Explains all analytics dashboards and metrics: sentiment trends, reach, engagement, share of voice, historical comparisons, and how to interpret the data to make informed decisions.
See how people feel about your brand with BrandMentions.
Shows how to identify, rank, and engage with the most impactful voices talking about your brand or topics. Includes influencer scoring and outreach best practices.
Details how to create, customize, and manage email or in-app alerts so you never miss a critical mention or spike in activity.
Explains how to compare multiple projects side by side to measure brand performance, competitors, or campaigns across metrics like reach, sentiment, and volume.
Covers automated and manual report creation: custom templates, scheduling, branding your reports, and sharing them with your team or clients.
Shows how to invite teammates, set roles and permissions, collaborate on mentions, assign tasks, and keep your workflow organized inside BrandMentions.
Explains how to configure each project’s tracked keywords, languages, regions, filters, and advanced settings to improve data accuracy.
Covers managing your personal profile, password, notification preferences, and connected services.
Provides details about plan types, upgrading or downgrading, payment methods, invoices, and managing your subscription cycle.
Describes BrandMentions’ AI capabilities: automated sentiment analysis, topic detection, smart summaries, and other AI-driven insights that save time and improve accuracy.