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Getting Started & Onboarding

Step-by-step guidance for new users: how to create a project, connect sources, set up alerts, and start monitoring mentions right away.

39 articles
Mentions & Data Management

Covers how to view, filter, and manage all brand mentions across social, news, blogs, and forums. Includes tips for sorting, tagging, and saving important mentions.

45 articles
Analytics & Insights

Explains all analytics dashboards and metrics: sentiment trends, reach, engagement, share of voice, historical comparisons, and how to interpret the data to make informed decisions.

31 articles
Sentiment & Emotion Analysis

See how people feel about your brand with BrandMentions.

13 articles
Influencers & Key Sources

Shows how to identify, rank, and engage with the most impactful voices talking about your brand or topics. Includes influencer scoring and outreach best practices.

17 articles
Alerts, Notifications & Real-Time Monitoring

Details how to create, customize, and manage email or in-app alerts so you never miss a critical mention or spike in activity.

16 articles
Reports & Scheduling

Covers automated and manual report creation: custom templates, scheduling, branding your reports, and sharing them with your team or clients.

22 articles
Team Collaboration & Workspaces

Shows how to invite teammates, set roles and permissions, collaborate on mentions, assign tasks, and keep your workflow organized inside BrandMentions.

17 articles
AI Features & Smart Insights

Describes BrandMentions’ AI capabilities: automated sentiment analysis, topic detection, smart summaries, and other AI-driven insights that save time and improve accuracy.

21 articles
API Access & Integrations

Set up, use, and integrate the BrandMentions API with your existing tools and workflows.

18 articles
Account & Preferences

Covers managing your personal profile, password, notification preferences, and connected services.

14 articles
Plans, Billing & Usage Limits

Provides details about plan types, limits, usage, payments, upgrading or downgrading, payment methods, invoices, and managing your subscription cycle.

22 articles