Getting Started & Onboarding
Step-by-step guidance for new users: how to create a project, connect sources, set up alerts, and start monitoring mentions right away.
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Create Mentions Alerts
Use Cases & Practical Applications
Explore real-world examples of how to use BrandMentions to achieve your goals.
How Can I Use BrandMentions for Social Listening and Audience Insights?
How Do I Create a Comprehensive Marketing Report Using BrandMentions?
How Can I Generate Qualified Leads From BrandMentions Data?
How Can I Use BrandMentions for Influencer Marketing and PR Outreach?
How Can I Perform Market Research with BrandMentions?
How to Understand What People Are Saying About My Brand Across the Web
How Can BrandMentions Help Me Analyze My Competitors?
How Can I Collect and Analyze Customer Feedback With BrandMentions?
Project Setup
Learn how to create, configure, and customize your BrandMentions projects.
How Do I Create a New Project in BrandMentions?
How can I edit an existing project?
What Should I do if My Project Shows No Mentions or Missing Data?
How to Delete a Project in BrandMentions
How Many Projects Can I Create on My Current Plan?
How Do I Prevent Irrelevant or Spam Mentions From Being Collected?
How Can I Optimize My Project Settings for Better Accuracy?
Can I Monitor Mentions Only in a Specific Language?
How Do I Track Mentions From a Specific Location or Region?
How Can I Check the Project Activity Log?
What Are the Project Limits and How Often Is Data Updated?
Keywords
Learn how to choose, add, and manage the keywords that power your BrandMentions projects.
What Is a Keyword in Brandmentions and How Does It Work?
How Many Keywords Can I Track in One Project?
How Do I Choose and Set Up the Best Keywords for Accurate Tracking?
Why Can’t I Add a New Keyword or Project?
What’s the Difference Between a Project and a Keyword in Brandmentions?
How Can I Use Required and Excluded Keywords to Refine my Results?
How Do I Exclude My Own Brand or Website Mentions From Tracking?
Sources
Learn how BrandMentions gathers data from across the web, including news sites, blogs, forums, and social media platforms.
What Online Sources Does BrandMentions Monitor?
How Do I Activate or Deactivate Specific Sources for My Project?
How Can I Exclude Certain Websites or Authors From Being Tracked?
How Do I Add Company Review Sites for Monitoring?
How Do I Add a Public Social Media Profile to Track Mentions?
What Types of Media and Content Does Brandmentions Analyze?